Hi there 👋
I created this site to support my students and other professionals as they work on their training and communication skills.
Transparency is very important to me, so I'm now going to attempt to explain in the clearest way I can ( following General Data Protection Regulation - GDPR ) what type of data this site collects, how that data is used and with whom it is shared.
I strive to offer the best service I can, and transparency is a big part of it, so if you have any feedback or need additional information, please don't hesitate to contact me.
Summary for Humans
This site was built with Ghost PRO - here is their GDPR Policy
If you are not a member and you are only browsing this site, Ghost PRO will not be using any tracking cookies.
If you are, however, registered as a member and you log in, Ghost PRO will be using only essential cookies to keep you logged in so you can view exclusive content and add comments.
I use my newsletter to share new posts and inform you of upcoming events.
It is a native feature in Ghost PRO. Your email is stored safely inside your Ghost PRO account and is not shared with any other app or service.
I have no wish to spam you or send you unsolicited emails, that's why I have a double opt-in system for my mailing list. You are free to unsubscribe at any point and for whatever reason by clicking the unsubscribe link at the bottom of every newsletter.
Events, Courses, Appointments and Digital Products
According to Italian Fiscal Regulations, I am required to store Invoices for 10 years and share limited information to comply with legal and fiscal requirements.
I've tried to summarise all relevant information in this paragraph, but if you want to learn more, please check out the full version below or contact me for further info.
Collection of Information
This site collects various types of information, such as:
Voluntarily provided information which may include your name, email address, billing information etc., which may be collected and used when you sign-up for a mailing list or membership, enrol in courses and/or purchase services.
My main priority is to collect only the personal information that is strictly necessary (or required by law) and to use it only for the purpose for which it was requested.
Use of your Personal Information
I use your personal information to:
- Provide services to you;
- Respond to your comments, inquiries and requests;
- Provide you with information about updates to this site, services and courses, invite you to take part in challenges and events, as determined by your choices and communication preferences (see section about Communication for additional info);
- Provide event details, notices and confirmations when you book a course or event;
- Comply with legal and fiscal obligations.
Children under the age of 13
This website is not intended for children under 13 years of age. I do not knowingly collect information from children under 13. If you are under 13, please do not provide any information on this website.
Emails from me & this website
When you send me an email, I may use your email address to reply to your questions or thank you for your comment. I may store this email exchange in my Gmail account for future correspondence, though it will not be added to any mailing lists unless specifically requested.
I manage my mailing lists and newsletters through Ghost PRO (see section about third-party applications below) though you will always have the option to discontinue receiving these communications by unsubscribing or opting out; this process will be clearly stated at the bottom of every newsletter.
I also manage event and coaching session bookings through third-party applications, so you may receive automated communications (ex. confirmations, notices and reminders) from these specific providers. All current third-party providers will be listed below with a link to their privacy policies.
Links to other Websites or Social Media
This website may contain links to other websites and social media pages/platforms (most notably LinkedIn) both suggested by me or by others (in the comment section and through guest posts).
Third-party Applications and Service Providers
Your Personal Information may be shared or collected through third parties to help me provide the services you requested and/or share information with you.
Here is a list of all third-party applications I am currently using:
This site was built with Ghost PRO, which manages my content, newsletters and memberships.
Ghost.org openly states that they do not track your information as you navigate this site (here you will find their list of privacy policies). If you are, however, registered as a member and you log in, Ghost PRO will be using a cookie to keep you logged in so you can view exclusive content.
Gmail and Drive by Google
According to Italian Fiscal Regulations, I am also required to store invoices for 10 years. I store this information on Google Drive (see Google Cloud and GDPR).
Invoices and Billing Information
According to Italian Fiscal Regulations, I am required to store Invoices (which include billing information) for 10 years. I store this information on Google Drive (see Google Cloud and GDPR) and share limited information to comply with these legal requirements.
Loom, Canva, Vimeo and Youtube
Legal Requirements or other
Finally, I may be required to share and store some of your Personal Information to comply with applicable laws and regulations (ex. Italian Fiscal Regulations), to respond to lawful requests for information I may receive, or to otherwise protect my rights.
Data Retention and Storage
When you purchase a service from me or exchange emails with me, I may store some of the Information to comply with applicable laws and regulations (as is the case for Invoices according to Italian Fiscal Regulations) or for further direct communications (for example, when you write to request further information or a quotation).
This information is stored on my Gmail and/or Google Drive.
When there is no longer a business, legal and/or fiscal reason to retain this information, I will do my best to delete it or anonymize it.
If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted or that their use be limited. You also have the right to revoke any consent given previously that is related to the use of your Personal Information. If you would like to exercise this right, please contact me.
Any change that will result in the use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, will be promptly notified by email, giving you the option to permit or deny the use of your information in this separate manner.
For more information about my Privacy practice, if you have questions, have any kind of feedback that can help me improve this section or if you would like to make a complaint, please don't hesitate to contact me.